Frequently Asked Questions

Frequently Asked Questions2022-01-31T10:38:27+00:00
Can I change commission plans?2020-07-15T17:31:29+00:00

Yes. Just email us at to request a change to your trade rate. The new commission plan will take effect 1 to 2 business days from the time we receive your request. You can only change plans once per month.

If I am on a per-share rate (Plan B) how much will the commission be to buy 100 shares?2021-04-20T10:15:50+00:00

The per share commission is $0.0029 per share with a $1.99 minimum per trade. A 100 share trade would be only $1.99 plus the ECN charge. Please refer to the Trading Fees & Commissions and Routing Fees pages.

Do you offer a free trial of your trading software and platform?2021-04-20T14:40:42+00:00

Yes. You may click the “Test Drive Now” button on the left-hand side of this page. If you sign up and never get an email back please check your spam filter or email us at

Is it problematic to change software plans or data plans?2021-04-20T14:32:05+00:00

No. Just fill out and submit our Exchange Agreement. Contact us at 888-602-0092 to change plans.

What can I trade with your firm?2021-04-20T14:33:23+00:00

You may trade stocks (US), and ETFs

What can I trade with your firm online?2020-06-13T18:41:33+00:00

Online, you may trade Stocks(US) and Options.

Are there any share limitations?2020-06-13T18:40:51+00:00

For a market order, the max order is 100,000, and for a Limit order the max order is 1,000,000

Can I enter a GTC Order?2020-06-13T18:42:58+00:00

Good Til Cancelled Orders (GTC):  It is the client’s responsibility to review all open orders daily, especially GTC (good till cancelled) orders. The order management system does not have the capability, at this time, to send the orders as GTC. Orders entered as GTC on the software are actually system held as DAY or DAY+ orders that are saved by the system each night and then replaced each morning.  You should know that certain routes do accept GTC orders: those orders are sent as Day+. If you believe you had an order that for some reason is not showing on your software or have any other issues or problems with any order(s) you must contact Guardian Trading immediately.  You are responsible for the daily review of your open orders. Any issues caused by your failure, as a client, to conduct this review and/or to contact Guardian Tradng, in a timely manner (within 10 calendar days) of discovery to resolve any discrepancies will be solely the client’s responsibility.  Also please note that you alone are responsible for any orders placed in your account or through your user and the resulting executions from those orders.  GTC orders that remain on the software for more than one day cannot be reduced or increased, in the event of a corporate action; such as for ordinary dividends. It is the client’s responsibility to monitor GTC orders and act accordingly, in the event, a corporate action has been announced. The software company is in the process of re-coding and testing the system to allow GTC orders. Clients will be notified in advance of any changes

How can I check if a stock is shortable?2020-06-13T18:45:46+00:00

On the software, you can check one of 2 ways. You can click on the “Trade” tab and then “Short List”, or you can look at the top right corner of the trading Montage, where it will have an S directly under the anchor, if the stock is shortable.

How can I request a short that is not on the trading software?2020-06-13T18:46:04+00:00

You can Contact Us to request a short locate. If shares are available you will see the shares become available on the software.

Is my online trading account insured?2020-10-26T21:31:15+00:00

As a member of the Securities Investor Protection Corporation (SIPC), funds are available to meet customer claims up to a ceiling of $500,000 (including $250,000 for cash claims). For additional information regarding SIPC coverage, including a brochure, please contact SIPC at (202) 371-8300 or visit

How do I fund my trading account?2020-06-13T18:50:15+00:00

You may fund your account via Wire. Visit our Account Funding page for more information regarding funding your trading account.

How do I transfer my account from another broker?2021-04-20T14:34:48+00:00

You would complete an Account Transfer form (ACAT) for listed securities only and also send us a copy of your last brokerage statement. Please complete the ACAT form and return it to us.

Can I deposit stock certificates?2020-07-15T17:34:50+00:00

Currently we do not accept deposit of stock certificates. You may however, ACAT transfer stock certificates, for listed stocks only, from another broker/dealer. For more information or instructions, please contact or call customer service at 1 (844) 963-1512..

Do you accept Restricted Stock Certificates?2021-04-20T10:10:12+00:00

Restricted securities are accepted for publicly traded companies on a case by case exception basis only. All restricted securities must be eligible to be sold under Rule 144. For more information or to request a review and/or exception, please contact or call customer service at 1-888-602-0092

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